AboutOur Jewellery & Lab-Grown Diamonds
Absolutely. Lab-grown diamonds are 100% real diamonds — identical to mined diamonds in brilliance, structure, durability, and sparkle. The only difference is their origin. They are created in advanced laboratories, making them a more ethical and sustainable choice.
Yes. All our lab-grown diamonds are certified by internationally recognized gemological institutes such as IGI or GIA, ensuring authenticity, quality, and precise grading.
The only difference lies in their origin. Natural diamonds are mined from the earth, while lab-grown diamonds are created using advanced technology. In every other aspect — cut, clarity, brilliance, and durability — they are identical.
Yes. Lab-grown diamonds are an ethical and environmentally responsible alternative to mined diamonds, as they avoid large-scale mining and have a significantly lower environmental impact.
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Yes, lab-grown diamond jewellery can be insured just like natural diamond jewellery.
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Ordering & Shopping

How do I place an order?

Simply browse our collections, select your preferred design,metal purity, and size, and proceed to checkout. If you need assistance, our team is always happy to help.

Do you offer custom jewellery designs?

Yes, we specialize in bespoke jewellery. You can customize stone size, metal type, gold purity, and design details. Reach out to us with your ideas, and we’ll bring them to life.

Howcan I determine the right ring size for a surprise gift?

You can refer to our ring size guide or contact our customer support team. If the size isn’t perfect, we also offer resizing services.

Shipping & Delivery

What shipping methods are available?

We offer secure and insured shipping through trusted courier partners to ensure your jewellery reaches you safely.

How long will it take to receive my order?

Delivery timelines depend on the product type. Ready pieces ship faster, while made-to-order jewellery typically takes a little longer. Estimated delivery timelines are mentioned on each product page.

Where are your products shipped from?

All our jewellery is crafted and shipped from Jaipur, India, the heart of fine jewellery craftsmanship.

Returns & Exchanges

What is your return policy?

You can request a return within 7 days of receiving your order, provided the item is unused, in its original condition, and with all tags intact. Please note: Custom-made jewellery is non-returnable.

How do I initiate a return?

To initiate a return, contact us within7 days of delivery to request approval. Once approved, you must ship the product back within 7 days.

Who bears the return shipping cost?

Return shipping costs are borne by the customer and will be deducted from the refundable amount. Exceptions apply in cases of manufacturing defects or incorrect items received.

Account & Billing

Why can’t I log into my account?

If you’re facing login issues, try resetting your password. If the issue persists, please contact our support team for assistance.

How can I change or modify my billing address?

You can update your billing address during checkout or contact our support team before the order is shipped.